1Introduction
This Privacy Policy ("Policy") describes the information collected, used, and protected by nog88 ("we", "our", "the Platform"). By using the nog88 website, mobile app, or any of our services, you are deemed to have agreed to this Policy.
Nog88 believes privacy is a fundamental right. We only collect data that is strictly necessary to provide our services. Selling your data, using it unnecessarily, or sharing it with unauthorised third parties is against our policy.
This Policy has been drafted in accordance with the international GDPR (General Data Protection Regulation) and relevant international privacy standards.
2What Information We Collect
Nog88 collects two types of information — what you provide directly and what is collected automatically as you use the platform.
2.1 Information You Provide Directly
2.2 Automatically Collected Information
- Device Information: Device type, operating system, browser type and version
- Log Information: Login time, IP address, session duration
- Usage Patterns: Games played, time spent, and betting patterns
- Location Data: Approximate geographic location (IP-based, not GPS)
- Cookies & Tracking: Session cookies, preference cookies & analytics cookies
We never collect your full payment card number. Payment processing is handled by secure third-party providers, and nog88 only stores the transaction reference number.
3Why We Collect Your Data
Nog88 uses your data only for specific, legitimate purposes. No information is ever used beyond its intended scope.
| Type of Data | Service Delivery | Security | Marketing | Legal Compliance |
|---|---|---|---|---|
| Name & Contact Details | ✔ Yes | ✔ Yes | ✔ With Consent | ✔ Yes |
| Payment Information | ✔ Yes | ✔ Yes | ✘ No | ✔ Yes |
| KYC / Identity Documents | ✔ Yes | ✔ Yes | ✘ No | ✔ Yes |
| Usage Data | ✔ Yes | ✔ Yes | ✔ Anonymous | ✘ No |
| Device & Log Information | ✔ Yes | ✔ Yes | ✘ No | ✔ Yes |
3.1 Primary Purposes of Use
- Account creation and KYC verification
- Processing Deposits & Withdrawals
- Preventing Fraud & Money Laundering
- Keeping Responsible Gaming Tools Active
- Providing Customer Service & Support
- Sending relevant offers and promotions with your consent
5How We Protect Your Data
Nog88 uses the latest technology to keep your data secure. Our security measures meet bank-grade standards.
5.1 Technical Security
- TLS 1.3 / SSL 256-Bit Encryption: All data transfers are encrypted
- AES-256 Encryption: Stored sensitive data is kept encrypted
- Firewall & IDS: Unauthorised Access Detection and Prevention System
- 2-Factor Authentication: An additional layer of security at account login
- Real-Time Monitoring: 24/7 Cyber Threat Monitoring
- Penetration Testing: Annual Third-Party Security Audit
Nog88 servers are hosted across multiple secure data centres worldwide. All data is backed up and disaster recovery plans are kept active at all times.
5.2 Staff Data Access Policy
Only specific, authorised nog88 staff can access your personal data — and only to the extent required for their role. All access is logged and regularly audited.
6Cookies Policy
Nog88 uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device.
You can disable optional cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
7Your Rights
Nog88 gives you full control over your personal data. You have the following rights:
Right to Access Your Data
You can request to know what information nog88 holds about you. Contact our support team to find out.
Right to Rectification
To correct inaccurate or outdated information, use Account Settings or contact Support.
Right to Erasure
You may request account closure and deletion of your data, provided there are no legal obligations preventing it.
Right to Data Portability
You may request a download of your data in a standard format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Opt Out of Marketing
You can unsubscribe from marketing emails or notifications at any time.
Nog88 will respond to all data requests within 30 business days. For complex requests, this may be extended by a further 30 days — you will be notified in advance if this applies.
8Protection of Minors
Nog88's services are intended for users aged 18 and above only. We do not knowingly collect data from or provide services to minors.
If we discover that an account has been created by someone under the age of 18, that account will be immediately closed and all collected data will be deleted.
If a parent or guardian suspects their child is using nog88, please contact our support team immediately. We will take prompt action.
9Data Retention Period
Nog88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration of active account + 5 years after closure (as required by law)
- Financial Transaction Records: 7 years (as required by financial regulatory law)
- KYC Documents: Up to 5 years (as per AML regulations)
- Support Conversations: 2 Years
- Log & Device Information: 1 Year
- Marketing Preferences: Until consent is withdrawn
If data needs to be retained beyond the specified period for legal or regulatory reasons, you will be notified.
10Privacy Policy Updates
Nog88 may update this policy from time to time in response to market, technology, or legal changes. For significant updates:
- The "Last Updated" date at the top of the page will be revised accordingly
- You will be notified via your registered email or app notification
- Consent will be obtained at login for any significant changes
Continued use of nog88 after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, please contact support to close your account.
11Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact our Data Protection team. We will provide an initial response within 3 business days.